StoriesSeriesPart

Getting started with stories: Part 4—Promotions

In our blog “Getting started with stories: Part 1” we discussed how Facebook and Instagram stories are growing at 15x the pace of the newsfeed because Facebook algorithms are placing meaningful relationships (cultivated by short, daily stories) over passive content (newsfeed posts). We touched on the breakdown of what type of content to post, and…

StoriesSeriesPart

Getting started with Stories: Part 3—Product Posting

In our blog “Getting started with stories: Part 1” we discussed how Facebook and Instagram stories are growing at 15x the pace of the newsfeed because Facebook algorithms are placing meaningful relationships (cultivated by short, daily stories) over passive content (newsfeed posts). We touched on the breakdown of what type of content to post, and…

StoriesSeriesPart

Getting started with Stories: Part 2—Humanize your food brand

In our blog “Getting started with stories: Part 1” we discussed how Facebook and Instagram stories are growing at 15x the pace of the newsfeed because Facebook algorithms are placing meaningful relationships (cultivated by short, daily stories) over passive content (newsfeed posts). We touched on the breakdown of what type of content to post, and…

StoriesSeriesPart

Getting started with Stories: Part 1—The Breakdown

Facebook and Instagram Stories have been around for a while, but they may pose some challenges for your brand’s social media strategy. Posts can be scheduled in advance; stories have to be posted on the fly Posts have a much longer life span; stories disappear after 24 hours Posts come in many forms; stories rely heavily on video…

SMmistakes

Three Key Social Media Mistakes to Avoid

Forgive us for the negativity here, but sometimes it’s best to know the No-No’s up front to have in mind when forming a social media strategy. Here are the three key social media mistakes to avoid: Having no Intention Of course, you should be posting on a regular basis, but you shouldn’t be posting just…

How to Use Customer Service as a Marketing Tool

How to Use Customer Service as a Marketing Tool!

75 Billion Dollars was lost due to customer service last year. That means there is $75 Billion worth of opportunity for your business. I recently sat in on a presentation given by Author Shep Hyken, and he was full of great advice that I’d like to share with you. I think he was spot-on in…

stopsellingonsocialmedia

Stop Selling on Social Media

Use social media to connect with your audience, not sell to them.   People trust people—not brands. People connect to humans, not things. Stop seeing social media as a platform to sell your item or service, and instead as a way to connect with your audience, show them the humans behind the brand. More and…